Privacy Policy

Last Updated: November 2023

Thank you for visiting NeoWorldFusion General Store. This Privacy Policy outlines how we collect, use, and protect information you provide while using our services, including our website, and the choices you have associated with that information.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect information such as your name, email address, shipping address, billing address, and phone number.

2. Order Information: We collect information related to your orders, including product details, purchase history, and payment information. We do not store payment card information directly on our website; it is securely processed by our trusted payment gateway.

3. Device Information: We may collect information about the device and browser you use to access our website. This includes your IP address, browser type, and version, time zone setting, and operating system.

4. Usage Information: We collect information about how you interact with our website, such as the pages you visit, the products you view, and the time spent on our site.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing and Improving Our Services: We use your information to process orders, provide customer support, and improve our products and services.

2. Communication: We may use your contact information to respond to your inquiries, send order updates, promotional emails, newsletters, and marketing communications. You can opt-out of marketing communications at any time.

3. Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

Information Sharing

We may share your information in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who help us provide our services, such as shipping and payment processing.

2. Legal Obligations: We may share information to comply with legal obligations, protect our rights, and investigate or prevent fraud.

3. Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Your Choices

You have the following choices regarding your information:

1. Account Information: You can review and update your account information by logging into your account.

2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in our emails.

3. Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

Data Security

We use industry-standard security measures to protect your information. However, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at neoworldfusion@gmail.com.